Blonde 2x6 HD Lace Closure Raw Hair

ALL SALES ARE FINAL but if you experience an issue with your order, please reach out to us at Thetouchbeauty@gmail.com

All sales are FINAL and there are no refunds allowed on any grounds

Order processing begins as soon as an order is submitted. As a result, Order modifications are not permitted after an order is submitted. This includes changes to product, refunds, shipment methods, addresses, cancellations, etc.

Customers are advised to complete all return requests within 7 days of receipt in order to qualify for a store credit. Any return request not received within the specific time frame will be disqualified, The product must be sent back in the original packaging condition(resell-able condition) as it was when shipped from us, meaning it cannot be combed, washed, brushed, cut, worn, colored or altered in any way(Original ties must remain intact as it was received by the customer). Send your return item(s) including your first name, last name, phone number, the reason for the return and original receipt to: Thetouchbeauty

For your protection, we suggest that all returns be sent back to us through a traceable postal carrier with signature. We are not responsible for lost items in transit, All Sales are Final on clearance and sale items. No returns will be accepted, sale or clearance items. The customer is responsible for all return freights in a product return transaction. Once received and determined to be in resealable form, a store credit would be issued. If the item was purchased during a promotion that has ended, your new order will not qualify for the promotion in question. Once a store credit or Gift Card is issued, it may not be redeemed as cash on any grounds.

Limitation of Liability

The Touch Beauty, does not accept liability beyond the remedies set forth herein, including any liability for products not being available after purchase. The Touch Beauty will not be liable for consequential, special, indirect or punitive damages even if advised of the possibility of such damages, or for any claim by any third party except as expressly provided herein. This limitation of liability applies both to products and services. Customer agrees that for any liability related to the purchase of products, The Touch Beauty is not liable or responsible for any amount of damages above the aggregate dollar amount paid by customer for the purchase of products under this agreement. Customer agrees that for any liability related to the purchase of services not bundled with products under this agreement, The Touch Beauty is not liable or responsible for any amount of damages above the aggregate dollar amount paid by customer for the purchase of services under this agreement.


NOTE: DUE TO THE DELICATE NATURE OF LACE PRODUCTS, CURLY FRONTAL, CLOSURE & BUNDLES, LACE CLOSURES & LACE FRONTAL), CAN NOT BE RETURNED. EXCHANGED OR REPLACED.

Replacements
We take great pride in our product, and it is 100% guaranteed. Since natural hair is reactive to a simple wash and deep conditioning, product issues or concerns can often easily be remedied by implementing a simple care regimen. However, if you feel you've received a product that is unusual, we want to hear from you. Notify a Customer Care Specialist via email (Thetouchbeauty@gmail.com) within 7 days from the date you received your package. Note that using non -recommended products, perming, coloring, lifting, rinsing, cutting, removing the hair from the weft or otherwise processing the hair VOIDS the opportunity for a replacement, if it applies. If The Touch Beauty verifies and agrees that the product is defective in any way, The Touch Beauty will then exchange or replace the item.
If The Touch Beauty does not validate the product defect issue, we will return the item in question to the customer at their expense (via priority mail) without any replacement of product. NOTE: DUE TO THE DELICATE NATURE OF LACE PRODUCTS (FULL LACE WIGS, LACE CLOSURES & LACE FRONTAL), CAN NOT BE RETURNED. EXCHANGED OR REPLACED

• We advise that you deep condition the hair regularly, give or take every 2 weeks
  The reason you must deep condition is that- because the hair has been cut off from its donor, it will be lacking the nutrients it would normally get, therefore these nutrients have to be manually introduced back into the hair to give it luster and increase its longevity.
  We recommend you use a hair mask to deep condition.
  
• Before washing, be sure to brush the hair out completely regardless of the texture, this will ensure that the hair is easier to manage while wet.
  
• Use Sulfate Free and Paraben Free Shampoo and Conditioner.
  
• When detangling while wet, always detangle only with the conditioner in, and start from the tip working your way up to the root.
  
• A wide tooth comb or wet brush should be utilized during this process.
  
• We strongly recommend the wet brush particularly for very wavy and curly textures.
  
• Very thick cream conditioners tend to work best with Cambodian Hair.
  
• After washing the hair, pat dry to remove excess water and brush through the hair with no product in.
  
• Apply a small amount of leave in conditioner to infuse moisture.  (Cream leave in conditioners tend to work best with our Cambodian hair extensions. You can also opt to use no product as well).
  
• Air dry naturally or a hooded dryer can be used.
  
• Blow drying is not recommended because it could potentially cause strand breakage from overheating.
  
• Apply a small amount of hair oil to the hair daily.  A very small amount at that as product build up causes the extensions to become stiff and lifeless.
  
• If you have curly/very wavy textures, a generous amount of leave in conditioner can be added daily to tame any frizz and define your curls/waves.  Again, cream conditioners tend to work best for Cambodian Hair.
  
• Use a heat protectant when applying heat to the hair via flat or curling irons to minimize breakage. Argan oil or the oil of your choice can be used for heat protectant purposes as well.
  
• A wide tooth comb or soft tip paddle brush is ideal for combing/brushing through your hair when necessary.
  
• Use a silk bonnet at night to lock in the hair's moisture and to prevent breakage as well.
  
• If you wish to color your hair extensions please consult a professional colorist to ensure that the right result is obtained and to prevent over processing.